Welcome to Auro Enterprises. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.auroenterprises.com, and interact with our services.
1. Who We Are
Auro Enterprises is an IT hardware and mobile solution company based in Pondicherry and Chennai, India. We specialize in the sales and service of laptops, desktops, accessories, and chip-level repairs. Our website serves to inform and assist customers in understanding our services and reaching out to us for inquiries or support.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
When you fill out forms or contact us via our website, we may collect:
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Your name
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Email address
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Phone number
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Location (city/state)
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Your inquiry message or service request
b) Non-Personal Information
We may automatically collect non-identifiable information like:
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IP address
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Browser type
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Device type
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Pages visited
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Referring website
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Time and date of access
This data is used for analytics and improving the website experience.
3. How We Use Your Information
We use your information to:
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Respond to your queries and service requests
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Provide relevant information about our products or services
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Improve our website and service offerings
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Send updates or promotions if you’ve opted in
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Ensure website security and prevent misuse
We do not sell, rent, or trade your personal data to third parties.
4. Cookies and Tracking
Our website uses cookies to:
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Analyze website traffic (via tools like Google Analytics)
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Improve page performance and usability
You can choose to disable cookies in your browser settings.
5. Sharing Your Information
We do not share your personal data with third parties except:
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When legally required (e.g., by court order or government request)
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With trusted partners or service providers who assist us in website operations, under strict confidentiality
6. Data Security
We take appropriate technical and organizational measures to protect your personal data from:
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Unauthorized access
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Data loss or misuse
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Modification or disclosure
However, no online transmission is completely secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our website may contain links to external sites (e.g., Dell, Apple, software vendors). We are not responsible for the privacy practices of those websites. Please read their privacy policies separately.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted personal information, please contact us to have it removed.
9. Your Rights
You have the right to:
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Access, correct, or delete your personal data
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Withdraw consent for marketing or other communications
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Contact us to inquire about your data
To make a request, email us at: info@auro.co.in
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.
11. Contact Us
For any questions or concerns regarding your privacy, you may contact:
Auro Enterprises
A-3, 2nd Floor, PARSN MANERE,
442, Anna Salai, Gemini Circle,
Chennai – 600 006
HO: #142, Kamraj Salai, I Floor, Brindavan,
Puducherry – 605 013
Phone: +91-94426 34567
Email: info@auro.co.in
